1. Who We Are
BABEPOP sells fine jewelry online to customers in the United States. This Privacy Policy explains what personal information we collect, why we collect it, and the choices you have. By using this website or placing an order, you agree to the practices described here.
If you have questions, email us at babepopgems@gmail.com. We answer every message we can identify as a real question, usually within 1-2 business days.
2. Information We Collect
- Order information. Name, email address, phone number, shipping address, and billing address. You give us these when you place an order.
- Account information. If you create an account, we keep your login and order history. You can use the site without an account.
- Payment information. Card or payment details are collected and processed by our payment provider. We do not store full card numbers on our own systems.
- Device and usage data. Browser type, pages visited, time on site, referring site. We collect this through analytics tools to understand how the site is used.
- Communications. Messages you send us, including photos you provide for damage claims or custom work.
3. How We Use Your Information
- To process, fulfill, and ship your orders, including customs paperwork.
- To send order updates, tracking numbers, and delivery notifications.
- To answer customer service questions and handle damage claims.
- To prevent fraud and disputes, including verifying orders.
- To improve the website through aggregate usage data.
- To comply with legal, tax, and customs requirements.
We do not use your information for anything outside these purposes without telling you first.
4. How We Share Your Information
We share your information only with the people who need it to fulfill your order or to comply with the law:
- Payment processors, to authorize and settle your payment.
- Shipping carriers and, for international orders, customs brokers.
- Analytics providers, where the data is aggregated or de-identified where possible.
- Authorities, when the law or a valid legal request requires it.
We do not sell, rent, or trade your personal information. We do not hand over customer data for marketing purposes.
5. Data Security
We use encryption in transit, restrict internal access to order data on a need-to-know basis, and review our vendors before we share data with them.
No system is 100% secure. If a breach affects your personal information, we will notify you and the relevant authorities as required by law.
6. Your Choices
- Email. You can unsubscribe from marketing emails at any time. Order-related emails (confirmation, shipping, delivery) are still sent because you need them.
- Account. You can update or delete your account information.
- Access and deletion. You can ask us what we hold about you and request deletion. We honor these requests unless we are legally required to keep the records, for example for tax or dispute reasons.
7. Cookies
- Essential cookies keep the cart and checkout working.
- Analytics cookies help us see which pages are used and how people find the site.
- You can block or delete cookies in your browser settings. The site still works, though some convenience features may be affected.
8. Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
9. Changes to This Policy
If this policy changes, we will update the date above and, for material changes, note them at the top of the page. Continued use of the site after a change means you accept the updated policy.
10. Contact Us
Email: babepopgems@gmail.com
Please include the order number (if you have one) so we can find your records quickly.